Here are some of its key features:
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Instant messaging: Bitrix24 allows users to send instant messages to team members and clients. Users can also create group chats for team collaboration.
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Video calls: Bitrix24's Video Calls feature allows users to make video calls with team members and clients, making it easy to communicate face-to-face regardless of location.
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Screen sharing: Bitrix24's Video Calls feature also includes screen sharing, allowing users to share their screens with others during a video call. This feature is particularly useful for remote teams working on projects together.
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VoIP phone calls: Bitrix24's Chats & Video Calls functionality also includes VoIP phone calls, allowing users to make and receive phone calls directly from within Bitrix24.
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Mobile app: Bitrix24's Chats & Video Calls functionality is also available on the mobile app, making it easy for users to communicate with team members on-the-go.
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Searchable chat history: Bitrix24 allows users to search through chat history, making it easy to find important information and messages.
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Customizable chat settings: Bitrix24's Chats & Video Calls functionality allows users to customize chat settings to fit their business needs. Users can set up chat rules, create chatbots, and set up notifications to stay on top of important messages.
Overall, Bitrix24's Chats & Video Calls functionality provides a comprehensive set of tools for team communication and collaboration. From instant messaging and video calls to screen sharing and VoIP phone calls, Bitrix24's Chats & Video Calls functionality has everything a team needs to stay connected and work together efficiently.