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FREE сonsultation
Products
  • Bitrix24
    • Cloud Edition
    • On-Premise Edition
    • Managed Cloud Servers
    • All-in-One Subscription
  • Shopify
    • Apps
    • Themes
    • SEO Packages
    • All-in-One Subscription
Solutions
  • CRM & Marketing
    • Contact Center
    • Sales Intelligence
    • Sales Automation
    • Online Payments
  • Websites & Ecommerce
    • Landing Pages
    • Online Stores
    • Corporate Websites
    • Customer Portals
  • Tasks & Projects
    • Kanban Board
    • Time Tracking
    • Task & Project Templates
    • Task Automation
  • Collaboration
    • Feed & Workgroups
    • Online Documents
    • Online Meetings
    • Chats & Video Calls
  • HR
    • Absence Management
    • Employee Directory
    • Worktime Tracking & Reports
    • Knowledge Base
  • Business Automation
    • Requests & Approvals
    • Workflow Automation
    • Triggers & Automation Rules
    • No-Code RPA
  • Bitrix24 Services
    • Implementation
    • Development & Customization
    • Premium Support
    • Consulting & Staff Training
  • Shopify Services
    • Implementation
    • Development & Customization
    • Premium Support
    • Consulting & Staff Training
Projects
  • Accounting
  • Automotive
  • Construction
  • Finance
  • Food Processing
  • Healthcare
  • IT
  • Logistics
  • Manufacturing
  • Marketing
  • Non-profit
  • Printing
  • Retail Trade
  • Translation
  • Wholesale Trade
Pricing
  • Bitrix24 All-in-One Subscription
    • Basic
    • Standard
    • Professional
    • Enterprise
  • Shopify All-in-One Subscription
    • Basic
    • Standard
    • Professional
    • Enterprise
  • Bitrix24 Cloud
    • Basic
    • Standard
    • Professional
    • Enterprise
  • Bitrix24 Managed Cloud Hosting
Blog
Company
  • Our team
  • History
  • Brands
  • Vacancy
  • Details
  • Documents
Contacts
    Products
    • Bitrix24
      • Cloud Edition
      • On-Premise Edition
      • Managed Cloud Servers
      • All-in-One Subscription
    • Shopify
      • Apps
      • Themes
      • SEO Packages
      • All-in-One Subscription
    Solutions
    • CRM & Marketing
      • Contact Center
      • Sales Intelligence
      • Sales Automation
      • Online Payments
    • Websites & Ecommerce
      • Landing Pages
      • Online Stores
      • Corporate Websites
      • Customer Portals
    • Tasks & Projects
      • Kanban Board
      • Time Tracking
      • Task & Project Templates
      • Task Automation
    • Collaboration
      • Feed & Workgroups
      • Online Documents
      • Online Meetings
      • Chats & Video Calls
    • HR
      • Absence Management
      • Employee Directory
      • Worktime Tracking & Reports
      • Knowledge Base
    • Business Automation
      • Requests & Approvals
      • Workflow Automation
      • Triggers & Automation Rules
      • No-Code RPA
    • Bitrix24 Services
      • Implementation
      • Development & Customization
      • Premium Support
      • Consulting & Staff Training
    • Shopify Services
      • Implementation
      • Development & Customization
      • Premium Support
      • Consulting & Staff Training
    Projects
    • Accounting
    • Automotive
    • Construction
    • Finance
    • Food Processing
    • Healthcare
    • IT
    • Logistics
    • Manufacturing
    • Marketing
    • Non-profit
    • Printing
    • Retail Trade
    • Translation
    • Wholesale Trade
    Pricing
    • Bitrix24 All-in-One Subscription
      • Basic
      • Standard
      • Professional
      • Enterprise
    • Shopify All-in-One Subscription
      • Basic
      • Standard
      • Professional
      • Enterprise
    • Bitrix24 Cloud
      • Basic
      • Standard
      • Professional
      • Enterprise
    • Bitrix24 Managed Cloud Hosting
    Blog
    Company
    • Our team
    • History
    • Brands
    • Vacancy
    • Details
    • Documents
    Contacts
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          • Landing Pages
          • Online Stores
          • Corporate Websites
          • Customer Portals
        • Tasks & Projects
          • Tasks & Projects
          • Kanban Board
          • Time Tracking
          • Task & Project Templates
          • Task Automation
        • Collaboration
          • Collaboration
          • Feed & Workgroups
          • Online Documents
          • Online Meetings
          • Chats & Video Calls
        • HR
          • HR
          • Absence Management
          • Employee Directory
          • Worktime Tracking & Reports
          • Knowledge Base
        • Business Automation
          • Business Automation
          • Requests & Approvals
          • Workflow Automation
          • Triggers & Automation Rules
          • No-Code RPA
        • Bitrix24 Services
          • Bitrix24 Services
          • Implementation
          • Development & Customization
          • Premium Support
          • Consulting & Staff Training
        • Shopify Services
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        • Automotive
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        • Food Processing
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        • Manufacturing
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        • Non-profit
        • Printing
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        • Bitrix24 All-in-One Subscription
          • Bitrix24 All-in-One Subscription
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          • Professional
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          • Shopify All-in-One Subscription
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          • Standard
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        • Bitrix24 Cloud
          • Bitrix24 Cloud
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          • Standard
          • Professional
          • Enterprise
        • Bitrix24 Managed Cloud Hosting
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      Home
      —
      Information
      —FAQ

      FAQ

      Here you can find answers to some of the most popular questions.

      • General questions
      • Bitrix24
      Does the price indicated on the site include VAT?
      All our prices indicated on the site exclude VAT and are subject to change. For clients within Poland, the standard VAT rate of 23% applies to all products and services we offer.
      How to order a service?
      Contact us at any time via online chat or through the contacts form and we will be happy to help you find the best solution for your company.
      How qualified are your specialists?
      Our employees have been trained in specialized training centers and have extensive experience in the products and services we provide.

      The company regularly conducts refresher courses and special trainings to expand the expertise of the whole team.
      Is Bitrix24 pricing per user?

      There is no per-user pricing for Bitrix24. The cost is fixed according to commercial plans.

      Every Bitrix24 commercial plan is designed for a certain number of users. That means there is no need to pay extra for every new employee; additional costs are necessary only if the company reaches Bitrix24 user cap for its current plan.

      For more information on Bitrix24 commercial plans, please visit our dedicated pages for Bitrix24 Cloud and Bitrix24 On-premise.

      Is Bitrix24 Russian?

      Bitrix24 is a global software product (collaboration platform) originating from Kaliningrad, Russia.

      When Bitrix24 became an international success, it has already cut ties with the economy of Russia in most regions except the CIS economic area. Worldwide vendors of Bitrix24 are companies registered in the United States (Bitrix, Inc.) and the EU (Bitrix24 Limited) with no formal affiliation with Russia's counterpart. They are fully autonomous legal entities that pay taxes in the United States and the EU correspondingly.

      When was Bitrix24 created?

      Bitrix24 as a "social intranet" project was firstly introduced in April, 2012, in the form of a beta release.

      Later that year, Bitrix24 became a fully operational cloud-based collaboration platform that is available in Bitrix24 Cloud and Bitrix24 On-premise (also called self-hosted) editions, with an open-source code for the latter.

      Didn't find the answer to your question? Contact us and we will provide all the information you need.
      Ask your question
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