During the implementation and development, we integrated Bitrix24 CRM with the high-load online store to fully automate customer experience and improve the quality of business management.
Results we achieved
- Automated business processes
- Improved sales management
- Ensured a convenient way to track the delivery status of goods
- Increased efficiency of customer service
- Created a single database for managing client base and orders
Technologies we used
- Bitrix24
- PHP
- JavaScript
- MySQL
- HTML & CSS
- REST API
- Selleris Cloud with daily backups to a separate storage